Shipping policy
Shipping Policy
Last updated: November 8, 2026
Processing time
We ship orders within 2 to 3 business days after you place them (Monday through Friday, excluding holidays). Orders placed on a weekend or holiday begin processing the next business day. We'll email you a tracking number as soon as your order ships.
United States shipping rates
- Standard: $4.99 on orders under $60.
- Free Standard shipping: on orders of $60 or more.
- Express: $7.99.
US shipping rates are flat, so ordering more items never raises your shipping cost above $7.99.
Delivery times
Express ships faster than Standard. Delivery times are estimates from the carrier and are not guaranteed. Delays can happen because of weather, holidays, or carrier volume.
International shipping
We ship to many countries, including Canada, Mexico, Europe and the UK, and parts of Asia-Pacific. International shipping rates are based on the weight of your order and your destination, and are shown at checkout.
Customs duties, import taxes, and fees are the buyer's responsibility. The carrier or your country's customs office may collect them when the package arrives. We have no control over these charges and can't predict them.
Address accuracy
Please double-check your shipping address before you place your order. We aren't responsible for packages sent to an incorrect address that was entered at checkout.
Lost or damaged packages
If your package is lost or arrives damaged, email us at kaleb@pieceofstitch.com with your order number and, for damage, photos. We'll work with the carrier and do our best to make it right.
Contact us
Questions about shipping? Email kaleb@pieceofstitch.com.